Privacy Policy

Introduction

Pinnacle Health Clinic (“we”, “us”, “our”) is committed to protecting the privacy of visitors to our website. This Privacy Policy explains what personal information we collect through our website, how we use and protect it, and the choices available to you. Our website provides information about our multi-specialty outpatient clinic in Pune offering general medicine, pediatric care, physiotherapy, and chronic disease management.

Information We Collect

• Contact information: name, email address, phone number when you submit an inquiry or appointment request.
• Health-related details you voluntarily provide when booking consultations or messaging us (symptoms, medical history, etc.).
• Technical data: IP address, browser type, device information, and pages visited for site maintenance and analytics.
• Cookies and similar technologies (see Cookies section).

How We Use Your Information

• To respond to inquiries, schedule appointments, and provide healthcare services (including general medicine, pediatrics, physiotherapy, and chronic disease management).
• To communicate important clinic updates, appointment reminders, and follow-up information when you agree to receive such communications.
• To improve our website, tailor content, and analyze site usage to better serve patients in Pune.
• To comply with legal and regulatory obligations and to protect our rights and those of our patients.

Cookies and Tracking

We use cookies and similar technologies to improve site functionality, remember preferences, and collect anonymous analytics. Most browsers accept cookies by default; you can disable or block cookies in your browser settings, but some site features may not function properly if cookies are disabled.

Data Sharing and Disclosure

• We do not sell your personal information. We may share data with:
• Service providers and vendors who assist with website hosting, appointment management, analytics, and communications under contractual confidentiality obligations.
• Medical professionals within Pinnacle Health Clinic as necessary to provide care you request.
• Legal or regulatory authorities when required by law or to protect health, safety, or legal rights.

Data Security

We implement reasonable physical, technical, and administrative safeguards to protect personal information. While we strive to protect your data, no transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security and are not liable for unauthorized access beyond our control.

User Rights

• You may request access to, correction of, or deletion of your personal information we hold, subject to legal retention requirements and clinical recordkeeping obligations.
• You may opt out of marketing and non-essential communications at any time by contacting us or using unsubscribe options provided in messages.
• To exercise these rights, please contact us using the details below. We will respond within a reasonable timeframe required by applicable law.

Retention

We retain personal and medical information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the nature of the information and governing law.

Contact

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact Pinnacle Health Clinic at wp-f8179ae4ae29@newebai.com.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on our website with an updated effective date. Continued use of the website after changes indicates your acceptance of the revised policy.